Mission Statement

Magic One is a company that was founded with the mission of providing the most comprehensive automotive reconditioning solutions to our customers based on unmatched quality, consistency and professionalism.

We believe that the foundation for achieving our mission starts, first and foremost, with our people. Therefore, we strive every day to create a work setting that fosters open communication, a shared vision and a commitment to continuous improvement by all team members. We will act with absolute honesty, integrity and fairness in the way we conduct our business.

We will grow leaders who thoroughly understand the work, live the philosophy and teach it to others.

About Us

Magic One was founded in 2005 with our first Interior Magic Franchise, offering Interiors, Wheels, Windshields, Headlights and Automotive Detailing. Staying true to our mission, we expanded the Magic One brand to include Magic One Automotive Reconditioning Solutions (A.R.S.) and began offering our customers Mobile Paint Repair/Refinishing and Paintless Dent Removal (PDR).

Magic One also expanded its offering to our customers in our complete detailing service. From new and used car full detail to delivery and service washes, we maintain all aspects of a detail operation to our highest standard levels. With maintaining this complete service direction to our clients, Magic One also facilitates a complete window tint and protective films program as well as digital marketing services.

Request Additional Information!

What We Offer

So why Magic One? We offer customers a complete automotive reconditioning solution. Our technicians are fully trained on superior methods for restoring the appearance of our customer’s vehicles. Working with our customers, we have developed a full line of cosmetic reconditioning services that allow dealers to sell vehicles faster and at a higher profit. These services along with our people-first culture allow Magic One to stand out from our competitors. Here are a few key points regarding the question, “Why Magic One?”:

  • Quicker turn-time. It is vital to you and us that we get your vehicles to the front line as soon as possible. Our 25 years of experience has developed the correct process and flow to cycle vehicles in an efficient manner.
  • Complete automotive reconditioning services. We can do it all so your vehicles are not waiting an additional day or two on your lot for other vendors to show up and perform services. This ties right back into quicker turn time. This also reduces dealing with multiple vendor billing.
  • Optional pricing/service packages tailored to fit your needs. Yes, we do offer ‘al a carte’ pricing, however we have found that knowing your controlled cost on a package level for every vehicle at the moment of trade-in is efficient by knowing your recondition cost up front.
  • Reduce ‘We Owes’ and over all multi-vendor issues. Even though the above points have touched base on this, we feel this needs to be its own point. This is the key factor on why Magic One became a complete service provider. For years we have heard the daily issues in having multiple vendors. Let us reduce your multi-vendor headaches.
  • Improved CSI, improve your customer service and increase sales. Our experience, efficiency, unmatched quality and our culture is all designed to provide the highest level of service for you AND your customer.
  • Highly skilled technicians specialized in each service. Our in-house training and skill development through our Impact program creates the very best technicians in the reconditioning industry. We are proud to have each one a part of the Magic One team and know that given the opportunity, you will be proud to have them reconditioning your vehicles.

Our goal is to ensure your trust in our professional technicians fulfilling a high-quality finish to your vehicles in a controlled production process.

For anyone that is looking to improve their volume while improving their gross and turn time as well as have accountability in the process… I would recommend Magic One… absolutely

James Farrell, General Manager of Fred Anderson Toyota, Asheville, NC

Executive Leadership

Mike Brice
Director of Special Projects / Paint Training

 

Wes Mister
Chief Operating Officer

 

Administration Staff

Joseph Infantolino
Controller
josephinfantolino@magiconeauto.com

Eric Waters
Business Development Director
(704) 929-6276
ericwaters@magiconeauto.com

Operations Team

Alex Najmabadi
Regional Operations Manager
alexnajmabadi@magiconeauto.com

Kyle Setzer
Operations Manager (NC)
kylesetzer@magiconeauto.com

Diana Bacha
Visual Merchandising Manager
dianabacha@magiconeauto.com

Zach Jones
Regional Operations Manager
zachjones@magiconeauto.com

Lee Roberts
Detail Operations Manager
leeroberts@magiconeauto.com

Mission Statement

Magic One is a company that was founded with the mission of providing the most comprehensive automotive reconditioning solutions to our customers based on unmatched quality, consistency and professionalism.

We believe that the foundation for achieving our mission starts, first and foremost, with our people. Therefore, we strive every day to create a work setting that fosters open communication, a shared vision and a commitment to continuous improvement by all team members. We will act with absolute honesty, integrity and fairness in the way we conduct our business.

We will grow leaders who thoroughly understand the work, live the philosophy and teach it to others.

About Us

Magic One was founded in 2005 with our first Interior Magic Franchise, offering Interiors, Wheels, Windshields, Headlights and Automotive Detailing. Staying true to our mission, we expanded the Magic One brand to include Magic One Automotive Reconditioning Solutions (A.R.S.) and began offering our customers Mobile Paint Repair/Refinishing and Paintless Dent Removal (PDR).

Magic One also expanded its offering to our customers in our complete detailing service. From new and used car full detail to delivery and service washes, we maintain all aspects of a detail operation to our highest standard levels. With maintaining this complete service direction to our clients, Magic One also facilitates a complete window tint and protective films program as well as digital marketing services.

Request Additional Information!

What We Offer

So why Magic One? We offer customers a complete automotive reconditioning solution. Our technicians are fully trained on superior methods for restoring the appearance of our customer’s vehicles. Working with our customers, we have developed a full line of cosmetic reconditioning services that allow dealers to sell vehicles faster and at a higher profit. These services along with our people-first culture allow Magic One to stand out from our competitors. Here are a few key points regarding the question, “Why Magic One?”:

  • Quicker turn-time. It is vital to you and us that we get your vehicles to the front line as soon as possible. Our 25 years of experience has developed the correct process and flow to cycle vehicles in an efficient manner.
  • Complete automotive reconditioning services. We can do it all so your vehicles are not waiting an additional day or two on your lot for other vendors to show up and perform services. This ties right back into quicker turn time. This also reduces dealing with multiple vendor billing.
  • Optional pricing/service packages tailored to fit your needs. Yes, we do offer ‘al a carte’ pricing, however we have found that knowing your controlled cost on a package level for every vehicle at the moment of trade-in is efficient by knowing your recondition cost up front.
  • Reduce ‘We Owes’ and over all multi-vendor issues. Even though the above points have touched base on this, we feel this needs to be its own point. This is the key factor on why Magic One became a complete service provider. For years we have heard the daily issues in having multiple vendors. Let us reduce your multi-vendor headaches.
  • Improved CSI, improve your customer service and increase sales. Our experience, efficiency, unmatched quality and our culture is all designed to provide the highest level of service for you AND your customer.
  • Highly skilled technicians specialized in each service. Our in-house training and skill development through our Impact program creates the very best technicians in the reconditioning industry. We are proud to have each one a part of the Magic One team and know that given the opportunity, you will be proud to have them reconditioning your vehicles.

Our goal is to ensure your trust in our professional technicians fulfilling a high-quality finish to your vehicles in a controlled production process.

For anyone that is looking to improve their volume while improving their gross and turn time as well as have accountability in the process… I would recommend Magic One... absolutely
James Farrell, General Manager of Fred Anderson Toyota, Asheville, NC

Executive Leadership

Mike Minor President / Partner mikeminor@magiconeauto.com

Mike Brice Partner mikebrice@magiconeauto.com

George Roberts Partner georgeroberts@magiconeauto.com

Wes Mister Operations Director/Partner wesmister@magiconeauto.com

Administration Staff

Doug Handy CFO / Chief of Staff doughandy@magiconeauto.com

Amy Gaines Human Resources Manager amygaines@magiconeauto.com

Kevin Nussbaum IT Department kevinnussbaum@magiconeauto.com

Eric Waters Business Development Director ericwaters@magiconeauto.com

Aileen Fuentes Recruiting Manager aileenfuentes@magiconeauto.com

Operations Team

Alex Najmabadi Regional Operations Manager alexnajmabadi@magiconeauto.com

Kyle Setzer Operations Manager (NC) kylesetzer@magiconeauto.com

Thomas White Operations Manager (FL) thomaswhiter@magiconeauto.com

Jose Rink Facility/Equipment Manager joserink@magiconeauto.com

Zach Jones Regional Operations Manager zachjones@magiconeauto.com

Richard Stow Operations Manager (FL) richardstow@magiconeauto.com

Lee Roberts Detail Operations Manager leeroberts@magiconeauto.com

Diana Bacha Visual Merchandising Manager dianabacha@magiconeauto.com